TERMS & CONDITIONS

COACHING

Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential enhancing their overall well-being and sense of self.

 

 

Responsibilities

  • Coach agrees to maintain the ethics and standards of behavior set by the International Coach Federation  (ICF). www.coachfederation.org/ethics

  • Client is responsible for creating and implementing his/her own physical, mental and emotional wellbeing, decisions, choices, actions and results. As such, the Client agrees that the Coach is not and will not be liable for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

  • Client understands that coaching is not to be used as a substitute for professional advice by legal, mental, medical or other qualified professionals and will seek independent professional guidance for such matters. If Client is currently under the care of a mental health professional, Coach will recommend that Client inform both the mental health care provider and the coach.

  • Client agrees to communicate honestly, be open to feedback and assistance and create the time and energy to participate fully in the program.

Bookings

  • The time of the coaching meetings and/or location  (when face to face), will be determined by Coach and Client based on a mutually agreed upon time.

  • The Client will book the sessions and will communicate the Coach minimum 24 hours in advance and subject to availability and confirmation.

  • To book a session go to Book or e-mail at info@inquisitiveconsulting.com.

 

Fees

  • Fees are paid in advance of the session either by banking transfer or paid directly due the same day of the session.  

  • If you wish to benefit of a package deal with a pre-limited number of sessions, please enquire about the prices here and note that these will need to be credited fully prior commencing the coaching sessions.

 

Re-schedule a Session

  • It is the Client's responsibility to notify in written to the Coach 24 hours in advance of the booked session, if it needs to be re-scheduled. Same applies for the Coach.

  • When a booked session is posponed/cancelled in less than 24hrs, the Coach reserves the right to bill the Client for a missed session.

  • It is the Client responsability to make the new booking. 

 

Cancellation Refund Policy

  • It is the Client's responsibility to notify in written to the Coach 24 hours in advance of the booked session to cancel it.

  • Refunds requested in writing prior 24 hours to the beginning of the Coaching Session/s will be given in full, less a 50 AED administrative fee.

  • After the Coaching program pack has begun, any unused sessions will not be refunded, but may be rescheduled for up to 12 months after the initial payment.

  • The unused session/s expire 12 months after initial payment, unless prior communication.

  • The unused Coaching session/s may be transferable when communicated in advance and provided the new Client is ready and willing to actively participate.

 

Confidentiality

  •    The coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of their professional relationship, is bound to confidentiality by the ICF Code of Ethics but is not considered a legally confidential relationship (like in Medicine or Law).

  • The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent.

  • The Coach will not disclose the Client’s name as a reference without the Client’s consent.

  • Confidential information does not include information that:

(a) was in the Coach’s possession prior to its being furnished by the Client;

(b) is generally known to the public or in the Client’s industry;

(c) is obtained by the Coach from a third party, without breach of any obligation to the Client;

(d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or

(e) that the Coach is required by law to disclose.

 

Release of Information: 

The Coach engages in training and continuing education pursuing and/or maintaining ICF (International Coach Federation) Credentials. That process requires the names and contact information of all Clients for possible verification by the ICF.

You agree to have only your name, contact information and start and end dates of coaching shared with ICF staff members and/or other parties involved in this process for the sole purpose of verifying the coaching relationship, no personal notes will be shared.

 

According to the ethics of coaching, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, further coach professional development and/or consultation purposes.   

 

Copyright © 2017 Inquisitive consulting. All rights reserved. Terms & Conditions. Privacy Policy.